Considerate after-sales service
- Regular visits with complete service records to know customers’ requirements and advice and get improvement.
All-day stand-by to promptly resolve troubles during production process to ensure normal production for customers.
Comfortable pre-sales service
Before every customer uses the product, we contact and communicate with customers in a wide range, provide professional advice and operational plan according to customers’ requirements, production technics and equipment conditions, and also conduct prior period test certification.
Satisfactory in-sales service
- Once established cooperation with customers, we will provide basic theory and practical operation training to relevant personnel of customers.
- Technical service personnel will be sent to conduct the initial configuration and debugging to ensure normal production operation.
- Work out technics documents, operation criterion and the like with customers according to specific production conditions of customers.